Conditions of Use & Privacy


The website (hereinafter the "Site") is the online store for sales through the Internet of the Greek company DIMAS – MARAKIS & Co E.E. and the name ENERGAEA (the "ENERGAEA") located in Koropi, Attica, Greece (VAT no: EL997728325 / Koropi) which operates in the field of producing and marketing of olive oil and other agricultural products.
Before you enter the online store and browse the website, we invite you to consult the following terms and conditions which apply specifically to the use of e ENERGAEA store, located at
Make sure that you agree to the following terms and conditions as the re-use and navigate your website involves more explicit and unconditionally consent and agreement with them.

1. Preamble
The ENERGAEA reserves the right to unilaterally amend or update these terms and conditions of transactions made through e-shop, according to the needs and practices. The ENERGAEA undertakes to inform users of any changes and any changes through the website of this shop. It is clarified that the change does not take orders terms which you have already done.

2. Information and Products Offered
H ENERGAEA representation as to the completeness and accuracy of the information listed on the site, both in the presence of the main features are described as appropriate for each product features (namely the origin, ingredients, quantity, price and the duration thereof and transport costs and VAT, payment, delivery and execution of the contract period if the supply of goods is performed continuously or periodically) and the accuracy of the information on the services provided by online store ENERGAEA, services, subject to any technical or typographical errors that have escaped the attention or occur unintentionally or due to any downtime of the site on grounds of force majeure.

3. Use
3.1 The use of the site and the services provided by ENERGAEA be used exclusively for lawful purposes and in a way that does not restrict its use by others. Visitors must use the website and services according to law, morality, and these terms and to refrain from acts or omissions that may damage or dysfunction in them.
3.2 Any visitor to this warrants and agrees:
(I) Do not violate any applicable laws, statutes, or regulations,
(Ii) Do Lists libelous, defamatory or containing harassment in online communities (Web Forums) to the Company or any third party.
(Iii) Lists Do not obscene or contain or refer to pornographic material using the Services and / or the Website.
(Iv) Not content promotes discrimination and violence based on race, sex, religion, nationality, physical disability, sexual orientation or age using the Service and / or the Site.
(V) Do not involve public and through this Site, any material that constitutes unauthorized advertising or harassment (including, spamming), or that violates the privacy of another or that encourages conduct constituting a criminal offense and liable to civil liability or otherwise violates the provisions.

4. Limitation of Liability
4.1. The ENERGAEA no guarantee can be given about the availability of products, but guarantees the timely information of end users on their unavailability.
4.2. The ENERGAEA liable only for intent and gross negligence in case of delay in delivery of ordered goods and information she gives or services provided through the website and is not responsible for any technical problems that may occur when users attempt to access to the site and during and are associated with the operation or compatibility of their infrastructure by using the website. Also ENERGAEA has no liability for acts or omissions of third parties not servants or agents thereof, particularly unauthorized third party interventions in products and / or services and / or information available through it.

4.3. The ENERGAEA not guarantee that the content of the Site is free of viruses or anything else that might be contagious or destructive properties and states that will not bear any responsibility
4.4. This website may contain references (links) to third party websites. The ENERGAEA not responsible for the content of these pages or for any damages arising from its use.
5. Copyright
The website is the official website of ENERGAEA. All content for web pages posted by the ENERGAEA, including images, graphics, photographs, texts, services and products are property of ENERGAEA and protected by the relevant provisions of Greek law, European law and international symvaseonApagorefetai any copying, analog / digital recording and mechanical reproduction, distribution, transmission, downloading, processing, resale, create a derivative work or mislead the public about the real provider of the content of websites. Any reproduction, republication, downloading, posting, or transmission or any other use of the Content in any manner or means, for commercial or other purposes is permitted only with prior written permission of ENERGAEA any other legal or beneficial owner of those copyrights.
The names, images, logos and trademarks represent ENERGAEA and / or online store and / or third parties contracted with them and their products or services are proprietary trademarks and trademarks of ENERGAEA and / or www . and / or more third parties and is protected by Greek, European and international trademark laws, and industrial and intellectual property and unfair competition.
In any case, the appearance and the Report on istoselidesden should in no way be construed as a transfer or license or right to use them.

6. Security
The ENERGAEA recognizes the importance of the issue of security of your personal data (see ref in B) and your online transactions and take all necessary measures with the most modern and advanced methods to ensure maximum safety of your . All information related to your personal information and your transactions are secure and confidential. The safety of the shop ENERGAEA achieved through the following methods
(I) Customer Recognition
The codes used to identify you is two: Login (e-mail or username) and Personal Identification Security Code (password), which each time you enter, provides absolute security of your personal information.
You have the ability to modify your Personal Security Code (password) and your e-mail address (e-mail) as often as you wish. You are the only person who has access to your information using the above code and you are solely responsible for maintaining the secrecy and concealment by third parties. In case of loss or leakage should be an immediate alert us, otherwise your online store ENERGAEA is not responsible for the use of a password by an unauthorized person. We recommend for security reasons, change your password regularly and avoid using the same codes and easily detectable (eg date of birth). We also recommend that you use not only letters but numbers to create a password.

(Ii) Ensure the Privacy of Your Personal Transportation Data
To ensure confidentiality of data transfer, we use encryption protocol SSL-128bit. The system has been certified by the company Verisign, which specializes in security transactions.
(Iii) Automatic Disconnection
If there is no activity for 20 minutes is automatically disconnected from the members area tisENERGAEA shop.

(Iv) Controlled Access (firewall)
Access to ENERGAEA systems (servers) controlled by a firewall, which allows the use of specific services from the customers / users by prohibiting same time, access to systems and databases with sensitive data and company information.

(V) Encryption
The system of ENERGAEA first decrypts the information obtained using the same key (predetermined by the start of your connection to the service) and then processes it. Systems ENERGAEA send you information using the same encryption process.
At any point of the site enter personal data (password, addresses, phone numbers, credit cards etc.) is encrypted SSL 128-bit.
Encryption is basically a way of coding the information until it reaches the specified recipient, who will be able to decode it using the appropriate key. When ordering and if the user / client is connected to the username and password of the staff at the online store ENERGAEA, all communication between your computer and systems ENERGAEA encrypted using key 128bits. That is, each time you send information to the system, your browser encrypts the first key using 128 bits, and then sends them to the system.
The system of ENERGAEA first decrypts the information obtained using the same key (predetermined by the start of your connection to the service) and then processes it. Systems ENERGAEA send you information using the same encryption process.

(Vi) Trade Secret
Confidentiality is obvious. The same basic principles apply to traditional trade in the case of e-commerce (electronic commerce). All information transmitted by the user / member to be confidential ENERGAEA ENERGAEA and has taken all necessary steps to use them only to the extent necessary in the context of service. Some of the measures taken are the following:
Only authorized employees have access to information of your transaction and only when necessary, eg for processing your requests.
The ENERGAEA not disclose customer information and transactions, unless written authorization from you or this court judgment or decision of any public authority.
If the third ENERGAEA uses to support its systems, care to ensure confidentiality.
You may request any information held about you and correct them if you can document the existence of error.
For your own safety, and you should handle all the information provided through the service as private and confidential and not to make any disclosure to third parties.

7. Withdrawal / Return - Replacement Products
You have the right to return products purchased and ask for a replacement, after having informed ENERGAEA writing or any other durable medium a) in all cases where a demonstrable fault of your ENERGAEA other products delivered or substantially different from those you ordered b) in all cases where there was a defect in the product.
 You have the right to return products purchased and ask them to change to another product or products in the amount of the price that you pay an additional premium or if you wish, within twenty (20) days of receipt of the product
Moreover, in all cases the product should be in place is necessarily accompanied by original sales receipt. Before any return is prior consultation with the Electronic store ENERGAEA. In any case, the return and replacement is possible under the following conditions: 1. contact the same day or the next working day with the online store 2. when changing the product within 20 days with another or others in the amount of the consideration or additional consideration, the product should not be used 3. the product is accompanied by all necessary documents evidencing the transaction (eg ITT, Ap Retail etc.)
 8. Order Cancellation
Cancellation of orders may be made in the following cases: Before you make your order, during the online order process, you can back «back» and remove the quantities of products from your basket by clicking the "removal. If you have completed the online order but has not yet shipped the product you can call +30 2106022353 and a partner will take over the cancellation of your order. After receiving the product, call us at   +30 2106022353 or contact by e-mail form on the website, explaining why you wish to cancel your order. One of our associates will assist you immediately and will advise you on all your options. If your order has been invoiced and want to cancel then contact +30 2106022353 and give details of your order. However, the state (status) of the order will not change on your account page.

ENERGAEA receive through the Website all major credit cards Visa ®, MasterCard ®, and AMERICAN EXPRESS ® to pay the fee through electronic payment providers portrayed.
ENERGAEA for security reasons does not store any credit card information for future use, so the visitor / user must reintroduce elements of each. With the introduction of the required credit card information, the visitor / user expressly states that it has the legal right to use the credit card.
ENERGAEA assumes no liability for illegal use of credit cards. Providing credit card information indicates the consent of the visitor / user to capture the amount corresponding to the return of the product sold.
If the transaction with the credit card is declined for any reason by the issuing bank or credit card network, examples include reasons such as exceeding the credit limit or suspected fraud, the transaction / order will be canceled.
ENERGAEA is not responsible for the failure to implement commitments charges or payments by credit card in case of fault of the provider of Internet Processing
10. Any dispute arising between the parties in this jurisdiction of the courts of Athens, the applicable law is the Greek law.


This section sets out the terms of the management and protection of personal data of visitors / subscribers of this website in accordance with any relevant provisions of Greek law on the management of personal data as supplemented by the decisions of the President of the Hellenic Data Protection Authority, by PD 207/1998 and 79/2000 and Article 8 of Law 2819/2000) and European law.

Although not fully developed - mesh of legal regulations on protection issues management of personal data, these terms are given the rapid growth of technology as particular applications of the Internet (Internet). Any new arrangements will be the subject of this framework the terms of this section.

The visitors / users who do not agree with the terms protection of personal data in this section are requested not to use the pages Of these offered services of this website.
Terms in capitals will have the same meaning assigned to the Terms of Use
Personal data: any visitor can browse the without giving any personal information, unless otherwise requested and agreed.
Information about the visitor / user information necessary for the use of the Services is referred to the terms of use. In general, requiring only the necessary information.
Any personal data that indicates the visitor / user page anywhere on the pages and Web services are intended solely to ensure the operation of the service and may not be used by anyone, without complying with the provisions of Law 2472 / 97 on the protection of personal data, as in force. The Site is operated in accordance with applicable Greek and EU legislation and maintains security of personal data of visitors / users for as long as services are registered with the site.
The personal data that indicates the visitor / user of the Web page used exclusively by ENERGAEA, to support, promote and execute the services he uses. The holdings data file may be released to the competent judicial, administrative and other legal authorities upon their request and in accordance with the pertinent laws. The visitor / user of the page has, within the framework of the law on telecommunications, media rights and refusal provided for in Articles 11 to 13 of Law 2472/1997.
The visitor / user page accepts and consents as ENERGAEA under the terms of the provisions of N.2472/1997, as amended and in force, will keep on file and process any personal data, which will become known ENERGAEAS of the use of the Site for the proper functioning of the Website, the general information and service to the visitor / user and information on new offers, services, products etc.
The visitor / user page if you wish to be informed about any new products ENERGAEA can fill the lower relative indication (opt-in)

The Website contains links (links) to other websites / sites. Note that the ENERGAEA bears no responsibility for safeguarding personal information of other sites / sites. These terms relate solely Privacy Ms only information collected by the Site ENERGAEA.
ENERGAEA provides its visitors / users of the website can participate in competitions and by completing questionnaires or the ability to vote on current issues, expressed in the form of questions.
The responses of voters recorded, analyzed and commented upon by ENERGAIA to draw conclusions about the attitude of the public regarding this matter put to vote.
The visitors / users who are interested to participate in polls, advertised questionnaires should be completed and where various items such as, age, sex, place of residence and other information depending on the nature of the questions.
The ENERGAEA reserves the exclusive right to collect and exploit these data and findings that led the intellectual property.